Six Strategies to Take Your Brand from Product-First to Customer-First Marketing
So how can you take a customer-centric approach to your marketing? There are a few key trends that are shaping the future of marketing.
- Personalization, Personalization, Personalization
2. Two-way Communication – Think Social
Omnichannel marketing is the practice of using multiple channels to reach and engage customers.The goal of omnichannel marketing is to create a seamless, integrated customer experience across all channels.